Frequently Asked Questions
Where is U.S. Concessions located and what are the business hours?
U.S. Concessions is headquartered in Belton, South Carolina within the County of Anderson. Business hours are Monday through Friday 8:00 a.m. until 5:00 p.m. Eastern Standard Time.
What sets U.S. Concessions apart from the competition?
U.S. Concessions manufactures concession trailers and food trucks from the ground up, allowing us to tailor each project to fit the needs of each client’s design, while setting us apart from our competitors. Many custom concession trailer or food truck companies promote their building capabilities but they are essentially only up-fitting a cargo trailer shell that has been outsourced from another company. Along with a commitment to superiority, our trailers and trucks are built using quality materials and name brand products to included NSF® approved cooking equipment and furnishings. Additionally, all trailers feature all tube frame construction, torsion ride axles with all-wheel electric brakes, full walk-on roof, and a proprietary roof sealing system. We also invite clients to tour our factory to see first-hand the quality that goes into our production process. Click here to schedule a visit.
How do I get a quote for the trailer or truck that I am interested in?
The best way to get a quote started is to complete a contact form on our website or call us directly to speak with a sales representative. If you complete a form on the website, a representative will contact you within 1-2 business days.
Where do you deliver to and how much does delivery cost?
U.S. Concessions offers nationwide delivery. Shipping/delivery charges are calculated on a per mile basis and will be charged at the prevailing rate at time of delivery. Clients can also choose to pick up their trailer at the factory when it is completed at no additional cost.
Do you ship outside the United States?
Yes, U.S. Concessions offers international exporting.
Do you have concession trailers or food trucks in stock to choose from?
We do not currently stock concession trailers or food trucks. Each concession trailer or food truck that is built by U.S. Concessions is custom and tailored to client needs and specifications.
How do I figure out what equipment I will need?
The sales representatives at U.S. Concessions like to collaborate closely with each client to ensure that their chosen concession trailer or food truck will fit their unique needs. Your sales representative will ask about what type of menu you would like to serve, what will be included in your menu, who your target customers will be, and what capacity you plan to use your trailer. From that information, your sales representative will be able to determine what equipment and layout will be most efficient and most functional.
What does NSF stand for?
NSF stands for National Sanitation Foundation. Manufacturers, regulators and consumers look to NSF International for the development of public health standards and certification programs that help protect the world’s food, water, consumer products and environment. Choosing a product approved by NSF lets you know the company who manufactured the product complies with strict standards and procedures imposed by NSF. U.S. Concessions uses NSF approved equipment.
How will I know if my trailer or truck will be large enough?
Regardless of whether you purchase a 26’ feet trailer or the largest box truck you can find, there never seems to be enough room when working in the mobile food industry. Storage space and work surfaces are both important things to take into consideration when working on a floor plan. Your sales representative will help you consider the best options to maximize storage space and make more functional choices with equipment and furnishings.
What type of vehicle will I need in order to safely pull my concession trailer?
Please speak with your sales representative about what type of vehicle will work best with your trailer.
Can U.S. Concessions assist me with health codes and regulations?
The sales representatives at U.S. Concessions are very familiar with the health codes and regulations pertaining to concession trailers and food trucks. There are standards that are consistent nationwide but some standards do vary by state. Your sales representative may need you to contact your local health department and/or fire marshal to obtain a copy of their particular requirements. U.S. Concessions will follow these requirements when designing and building your trailer or laying out plans for your food truck. With that said; however, U.S. Concessions shall not be held responsible for meeting these guidelines in their entirety. It is your responsibility to make sure the trailer or vehicle specifications outlined in the project contract meet and comply with all required standards, regulations, codes and policies after reviewing each of them with your assigned sales representative.
Can U.S. Concessions put graphics on my concession trailer or food truck?
Yes, U.S. Concessions can take care of designing and integrating vinyl graphics or full graphic wraps to your truck or trailer. U.S. Concessions actually recommends that each client take advantage of such a great marketing opportunity. Graphic wraps or vinyl graphics are some of the most effective and cost efficient ways to spread your company’s brand across the roads and highways. When parked near a busy intersection or driven around town, your graphic wrapped trailer or vehicle can garner the attention of thousands of new customers.